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Shoebuy - Thank you

thank you for the help
#1183644
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Shoebuy - Not helpful

i didnt get and answer
#1183632
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I placed an order for a pair of girls rain boots for a xmas present for my Grand-Daughter off walmart.com but shoebuy was the third party seller for these boots. When i placed the order it stated delivery would be 12/13 which was cutting it close as my family was...
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I didn't like
  • Would not ever purchase from this company again
#1163207
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I ordered a pair of boots and a pair of shoes, they charged my card for both, then a day later they charged my card again for something I didn't order. I called customer service the first person hung up on me then I called back the second person said that they just...
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1.0
I didn't like
  • Anything about this business
  • Deception
#1147199
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Do not buy from shoebuy!

Company does not honor their warranty, supervisor Paul P was very condescending towards my questions, I will never do business with them again and will tell all I know not to either, not sure how they remain in business!
1.0
Details
Customer service
Staff
Warranty
#1059990
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I received shoes today ordered through jet.com. The package was beat up and didn't have any receipt or ticket in it except a card with the name shoebuy on it. I had to do some research to find out that shoebuy is actually jet.com. I will have to pay to return these...
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I didn't like
  • Improperly dyed shoes
  • Nails sticking out of heel
  • Shoes had strong chemical smell
#1052855
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I bought 2 pairs of shoes from Shoebuy. One pair was great. The second pair was the wrong size, not by a little but by 4 sizes too small. I called them the SAME DAY I received them to say I was sent the wrong size and needed to exchange the size. They informed me that...
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3.8
I liked
  • Great selection
I didn't like
  • Ripped me off
#1048791
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Lousy return policy I ordered the Jambu water shoe from Shoebuy.com. Since this is the 6th pair I have owned from the time they were J-41s, I assumed that the ordered size would not be a problem. It was as they are now one half size too large. As i packed them for...
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2.5
#1032452
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Short Review on April 09, 2017

Cannot get a return merchandise shipping label from Shoebuy. Want to return shoes and need shipping label. Called twice since 3 31 17 to 4 7 17. Need address to return item and I will pay for shipping.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1032121
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I purchased items from Shoe Buy during the 2015 holiday season and have been receiving unwanted emails one or two times per day ever since. I have used their Unsubscribe link in excess of 100 times and have called customer service to have them unsubscribe me and still...
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1.3
#1009584
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