Do not buy from Shoebuy
Stay away from Shoebuy, they have the worst customer service I've ever encountered.If you should buy merchandise from them and it is damaged, don't expect customer service or a supervisor to help you.
I don't know what their policies are but they should be changed. They are great at passing the buck and doing nothing to help resolve your problem. I bought a pair of sneakers that squeaked so loud you could hear them a block away.
After speaking to several people, they told me they couldn't take them back because i didn't have the box, which they needed so they could resell them.I tried to explain that they were damaged and could not be resold but they refused to do anything.