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Short Review on April 09, 2017

Cannot get a return merchandise shipping label from Shoebuy. Want to return shoes and need shipping label. Called twice since 3 31 17 to 4 7 17. Need address to return item and I will pay for shipping.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1032121
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I purchased items from Shoe Buy during the 2015 holiday season and have been receiving unwanted emails one or two times per day ever since. I have used their Unsubscribe link in excess of 100 times and have called customer service to have them unsubscribe me and still...
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1.3
#1009584
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First off, their shoes take forever to arrive to your home. IF you must return, for any reason,,,,it then takes about a week to return back to their warehouse. They charge a 'restocking fee' AND you'll wait about 6 BUSINESS DAYS to receive your refund (minus the...
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Product
#1002051
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Shoes Review

SB misleads the consumer, poor customer service. They will take your money and leave you with shoes that you cannot wear. I made 4 attempts to get a return label, twice within 30 days of purchase. 60 plus days have passed, SB Customer Ser said I can no longer return shoes; even with confirmation of within 30 days of purchase.
1.0
Details
Customer service
Delivery Service
Product or Service Quality
Staff
Product
#993671
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50 days after they took my money, I emailed them to see what happened to my order. I got no response and all they did was refund my money on PayPal. Their site says 5 -10 business days for shipping ? Shipping is very expensive and they don't even acknowledge their...
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1.0
I didn't like
  • Lousy customer service
  • I didnt like a thing
#987348
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I bought a ballet wrap skirt throughout the Amazon marketplace in an adult size small - when I got the skirt and tried it on it was immediately apparent that this skirt would not work - it did not cover like other size small ballet skirts do - clearly this skirt was...
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1.0
I didn't like
  • Customer service and false advertising
#978962
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I bought dr martens as Christmas present for my daughter on Dec. 14. Today is already Dec 21 and the shoes has not been shipped yet. I almost forgot I bought the shoes. They dont disclose this stuff coz they want your money most likely. I called customer service and...
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Anonymous
Anonymous

That's nothing I ordered January 9th a pair of docs and to this day it's still under "processing" and not shipped which means that it will be a month worth of waiting if they ...

#977328
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My daughter wanted this ugg boot for Christmas. I searched everywhere for her size. I was told my order was being processed. I was looking forward to receive these ugg boots any day. They had my daughters size on several sites but I decided to go with Shoebuy because...
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1.0
#974799
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Ordered a pair of DrMarten Boots from one of their ebay auctions and use the UK size like their website ask. Boots arrived wrong size. Sent them back with a note. Next day I ordered another pair from there ebay auction and right in their new auction it said to order...
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1.0
I didn't like
  • No satisfaction
#969325
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Customer service is terrible. The agent I spoke with could barely speak English and I don't think she cared. I sent back a defective pair of shoes and they still charged me a restock fee of 6.95. I kept asking why I had to pay to restock a defective shoe and she never...
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#960302
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