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I received shoes today ordered through jet.com. The package was beat up and didn't have any receipt or ticket in it except a card with the name shoebuy on it. I had to do some research to find out that shoebuy is actually jet.com. I will have to pay to return these...
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I didn't like
  • Shoes had strong chemical smell
  • Improperly dyed shoes
  • Nails sticking out of heel
#1052855
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I bought 2 pairs of shoes from Shoebuy. One pair was great. The second pair was the wrong size, not by a little but by 4 sizes too small. I called them the SAME DAY I received them to say I was sent the wrong size and needed to exchange the size. They informed me that...
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3.8
I liked
  • Great selection
I didn't like
  • Ripped me off
#1048791
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Lousy return policy I ordered the Jambu water shoe from Shoebuy.com. Since this is the 6th pair I have owned from the time they were J-41s, I assumed that the ordered size would not be a problem. It was as they are now one half size too large. As i packed them for...
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2.5
#1032452
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Do not buy from shoebuy!

Shoebuy
#1059990
1.0
Company does not honor their warranty, supervisor Paul P was very condescending towards my questions, I will never do business with them again and will tell all I know not to either, not sure how they remain in business!
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Short Review for April 09, 2017, Pc_exchange_policy

Shoebuy
#1032121
1.5
Cannot get a return merchandise shipping label from Shoebuy. Want to return shoes and need shipping label. Called twice since 3 31 17 to 4 7 17. Need address to return item and I will pay for shipping.
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Shoes Review

Shoebuy
#993671
1.0
SB misleads the consumer, poor customer service. They will take your money and leave you with shoes that you cannot wear. I made 4 attempts to get a return label, twice within 30 days of purchase. 60 plus days have passed, SB Customer Ser said I can no longer return shoes; even with confirmation of within 30 days of purchase.
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Shoebuy Customer Care Review

Shoebuy
#920194
1.0
Horrible customer service. they refuse to respond! Canceled an order an hour after ordering AND 2 days before it shipped. Yet they mailed it anyways and now im stuck paying a restocking fee! Never again
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I purchased items from Shoe Buy during the 2015 holiday season and have been receiving unwanted emails one or two times per day ever since. I have used their Unsubscribe link in excess of 100 times and have called customer service to have them unsubscribe me and still...
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1.3
#1009584
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First off, their shoes take forever to arrive to your home. IF you must return, for any reason,,,,it then takes about a week to return back to their warehouse. They charge a 'restocking fee' AND you'll wait about 6 BUSINESS DAYS to receive your refund (minus the...
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Product
#1002051
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50 days after they took my money, I emailed them to see what happened to my order. I got no response and all they did was refund my money on PayPal. Their site says 5 -10 business days for shipping ? Shipping is very expensive and they don't even acknowledge their...
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1.0
I didn't like
  • Lousy customer service
  • I didnt like a thing
#987348
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I bought a ballet wrap skirt throughout the Amazon marketplace in an adult size small - when I got the skirt and tried it on it was immediately apparent that this skirt would not work - it did not cover like other size small ballet skirts do - clearly this skirt was...
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1.0
I didn't like
  • Customer service and false advertising
#978962
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I bought dr martens as Christmas present for my daughter on Dec. 14. Today is already Dec 21 and the shoes has not been shipped yet. I almost forgot I bought the shoes. They dont disclose this stuff coz they want your money most likely. I called customer service and...
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Anonymous
Anonymous

That's nothing I ordered January 9th a pair of docs and to this day it's still under "processing" and not shipped which means that it will be a month worth of waiting if they ...

#977328
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My daughter wanted this ugg boot for Christmas. I searched everywhere for her size. I was told my order was being processed. I was looking forward to receive these ugg boots any day. They had my daughters size on several sites but I decided to go with Shoebuy because...
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1.0
#974799
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Ordered a pair of DrMarten Boots from one of their ebay auctions and use the UK size like their website ask. Boots arrived wrong size. Sent them back with a note. Next day I ordered another pair from there ebay auction and right in their new auction it said to order...
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1.0
I didn't like
  • No satisfaction
#969325
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